Lake Barrington FAQs
Information provided can vary depending on location
Health & Safety
Booking & PRicing
Gameplay
The Experience
Parties
RESCHEDULING & CANCELLATION POLICY
FOR PRIVATE EVENTS:
Private Events can be rescheduled to another date with 14 days advance notice.
If you cancel or reschedule the Private Event with less than 14 days notice, your deposit will be forfeited. A new deposit will be required if you would like to reschedule.
If you cancel or reschedule the Private Event with less than 48 hours notice you are responsible for the entire balance.
The person who booked the reservation will be responsible for the Minimum Fee if you have less than the minimum number of players required.
Half of the total transaction is due at the time of booking as a deposit.
FOR Parties:
Parties can be rescheduled to another date with 48 hours advance notice.
If you cancel or reschedule your Party with less than 48 hours notice your deposit will be forfeited. A new deposit will be required if you would like to reschedule.
Updated player counts must be made at least 48 hours prior to the event.
You are financially responsible for the number of players in your reservation.
Please call and provide notice 24 hours before your scheduled battle if you have changes to your player count.
For Individual Tickets:
Individual Tickets can be rescheduled to another date with 48 hours advance notice.
If you cancel or reschedule your tickets with less than 48 hours notice, the tickets will be forfeited. Funds will not be transferred to the new date and time.
No refunds will be given for missing or no-show (AWOL) players the day of the battle.
You are financially responsible for the number of players in your reservation.
Please call and provide notice 48 hours before your scheduled battle if you have changes to your player count.
Terms & Conditions
All sales are final and no refunds are permitted.
Promotions or Special Offers are valid only for the date we indicate on the offer.
Special Offers cannot be combined with other Special Offers or discounts.
No exceptions will be made.
Important Notices:
All players must complete our waiver of liability before entering the gaming arena.
Please arrive 15 minutes prior to your Battle Time for check-in. Battles will begin promptly at the designated start time. We recommend players wear athletic attire and soft soled shoes.
Carry-in beverages are not permitted. Food may be brought in or delivered. Please bring your own paper products.
The following items are not allowed in our facility:
Silly string, glitter, confetti, TNT Pop Its, sparklers, stink bombs, balls or helium balloons.
For any questions or concerns, please call us at 815-900-9003.