FAQs

All players are required to participate in our safety and orientation briefing which we refer to as our “Rules of Engagement”. These safety rules include such things as no running, no charging, no physical contact, no climbing on crates or boxes and no profanity. We want our guests and employees to be safe and have a fun and fair gaming experience.

Each session is led by a Field Marshal (referee) who conducts the safety briefing and facilitates the gaming experience and mission scenarios. Other Field Marshals provide assistance and ensure adherence to our policies.

Battle House is open to ages 7 and up.  For 6 year olds we require a parent to buy a ticket and play with them.  For those younger ages 10 and below we recommend the early game times in the morning or afternoon.

We do allow walk-ins at our set game times. Although we HIGHLY recommend you book in advance as game times do sell out. Reservations can be made online, over the phone, or in-store to guarentee your spot!

No, but we will happily take the payment in full to lock in your reservation, just like going to a concert and other entertainment venues.

We do not offer refunds on the day-of, but we will do our best to work with you to move your tickets to another day or time or credit your account with the balance.

Day-of refunds are not available.

Promotions or Special Offers are valid only for the date we indicate on the offer.

Special Offers cannot be combined with other Special Offers or discounts.

No exceptions will be made.

Please plan to arrive 15 minutes before your scheduled Battle Time preferably with waivers filled out in advance. We’ll start promptly at the designated time. Late arrivals are okay and we will work to catch you up to your group, but the game time can’t be adjusted.

We recommend players wear athletic attire and soft-soled shoes. Closed-toed shoes are highly recommended.

Absolutely! Our facility does not have restaurant capabilities but you are welcome to have food delivered or catered in for after your battle. We require the rental of an event room in order to have food brought in. We can also supply paper products such as plates, napkins, and utensils if you don’t want to bring your own.

Outside alcohol is not allowed. Any other beverages are welcome, though. We also have a variety of beverages available for purchase, INCLUDING BEER!

We happily provide paper products for your event!

We offer use of an event room for up to 30 minutes after the gaming session for $50. The room may be available earlier depending upon prior use, schedule, cleaning and set-up. Chairs, tables and table covers are included and we will clean up after your event. The room fee is included in our party packages.

Silly string, glitter, confetti, TNT Pop Its, sparklers, stink bombs, balls or helium balloons, wall decorations, vapes, special candles that light up continuously or emit a lot of smoke.

All players are required to participate in our safety and orientation briefing which we refer to as our “Rules of Engagement”. These safety rules include such things as no running, no charging, no physical contact, no climbing on crates or boxes and no profanity. We want our guests and employees to be safe and have a fun and fair gaming experience.

Each session is led by a Field Marshal (referee) who conducts the safety briefing and facilitates the gaming experience and mission scenarios. Other Field Marshals provide assistance and ensure adherence to our policies.

Battle House is open to ages 7 and up.  For 6 year olds we require a parent to buy a ticket and play with them.  For those younger ages 10 and below we recommend the early game times in the morning or afternoon.

We HIGHLY recommend reserving your tickets in advance. Reservations can be made online, over the phone, or in-store, but game times DO sell out.

No, but we will happily take the payment in full to lock in your reservation, just like going to a concert and other entertainment venues.

We do not offer refunds on the day-of, but we will do our best to work with you to move your tickets to another day or time.

All sales are final and no refunds are permitted.

Promotions or Special Offers are valid only for the date we indicate on the offer.

Special Offers cannot be combined with other Special Offers or discounts.

No exceptions will be made.

Please plan to arrive 15 minutes before your scheduled Battle Time. We’ll start promptly at the designated time. Late arrivals are okay and we will work to catch you up to your group, but the game time can’t be adjusted.

We recommend players wear athletic attire and soft-soled shoes. Closed-toed shoes are highly recommended.

Absolutely! Our facility does not have restaurant capabilities but you are welcome to have food delivered or catered in for after your battle. We require the rental of an event room in order to have food brought in. We can also supply paper products such as plates, napkins, and utensils if you don’t want to bring your own.

Outside alcohol is not allowed. Any other beverages are welcome, though. We also have a variety of beverages available for purchase, INCLUDING BEER!

We happily provide paper products for your event!

We offer use of an event room for up to 30 minutes after the gaming session for $50. The room may be available earlier depending upon prior use, schedule, cleaning and set-up. Chairs, tables and table covers are included and we will clean up after your event. The room fee is included in our party packages.

Silly string, glitter, confetti, TNT Pop Its, sparklers, stink bombs, balls or helium balloons, wall decorations, vapes, special candles that light up continuously or emit a lot of smoke.

Yes, our equipment is eye safe.  The term “laser tag” is a carryover from the 1980s. Our equipment does not use “lasers” and is completely eye safe. Our equipment uses infrared light to communicate, which is the same as your TV remote control unit. Infrared is safe and invisible and travels at the speed of light. This makes it extremely fast shooting.

All players are required to participate in our safety and orientation briefing which we refer to as our “Rules of Engagement”. These safety rules include such things as no running, no charging, no physical contact, no climbing on crates or boxes and no profanity. We want our guests and employees to be safe and have a fun and fair gaming experience.

Each session is led by a Field Marshal (referee) who conducts the safety briefing and facilitates the gaming experience and mission scenarios. Other Field Marshals provide assistance and ensure adherence to our policies.

The waiver must be completed by an adult using our on-line system. A parent or guardian must complete it for their minor child. It is their approval and basic contact information that we need.

No, A parent or guardian must complete it for their minor child.

No, you will only need to complete it once, the first time you come to Battle House and then it is stored in our system.

Battle House prides itself on the cleanliness of its facilities and equipment. We clean and disinfect all equipment after every use. Headbands are used once then laundered. Laser Tag guns are cleaned with disinfecting wipes after each use. Gun slings are cleaned after each use as well. You won’t find sweaty vests at Battle House. We clean the facility constantly, wiping down door handles, railings, gaming props, etc.

We generally recommend ages 8 and above. However 6 and 7 year olds can play but must be accompanied by an adult. We also recommend they play in our late morning and early afternoon sessions.

We HIGHLY recommend reserving your tickets in advance. Reservations can be made online, over the phone, or in-store, but game times DO sell out.

If you know the day and time you are looking to come out we recommend that you make your reservation even if you do not have an exact player count as our tickets are first come first serve.

We are happy to add tickets onto your reservation whenever you would like, even on the day of the event. But we can only add tickets if space is available.

To remove 3 or more tickets we require 7 or more days advance notice; and for 2 or less tickets we require 48 hours or more advance notice. Refunds for removed tickets would be issued at the conclusion of your reservation.

You can purchase individual tickets on-line or by giving us a call. When you arrive you will be assigned to your team, either Blue or Red, and will play with other Guests that have signed up for that session. We recommend that you introduce yourself to your new teammates. You’ll need each other to be successful.

For a Private session, we can accommodate groups of 100 or more depending upon the session structure.  Our largest group to-date was over 400 players with 1/2 hour battle sessions of 60 players each over the course of an entire afternoon.

The maximum number of players in our gaming arena at one time is 80.  However, we generally recommend that groups have 60 or less players in the arena as the quality of the experience may be different in groups of 60+.  For a Public session our maximum capacity is 55 players.

Yes, we would be thrilled to work with you.

Do you have “guests” that are not playing?  Don’t worry, our facility has capacity for over 300 people with our lounge and event areas.

Do you have “guests or players” with special needs?  Yes, we’ll work with you to make sure they feel part of the overall experience.

Do you want to change the length of the gaming session?   Yes,  just us know how long you would like to play?

Would you like to customize your mission selections?  Yes, we can tailor to your group.

Do you need additional time for meetings or relaxation in our lounge / event areas?  Yes, we can accomodate.

Are you interested in drink packages?  Yes, we offer soda, beer & wine packages.

Are you looking for scheduling off hours?  Yes, with some advance notice we can schedule nearly anytime of the day or night.

Yes, we can host your party on a weekday.  We generally have weekday open to the public sessions Wednesday through Friday.  During the summer we have additional sessions open to the public.  If you would like to schedule a weekday or weekend event outside of our normal business hours, we request at least 48 hours notice to arrange appropriate staffing.  Our hours of operation generally vary between fall/winter/spring and summer / holidays.

No, but we will happily take the payment in full to lock in your reservation, just like going to a concert and other entertainment venues.

No, you will need to give us a call and we’ll make your reservation with you.

We will work to catch you up to the other players.

It will depend on how much time remains for the session. If there is a good amount of time left in the session, and we have space available, we will get you into the game and offer a discount based on how much time is remaining.

Otherwise, we have a lounge / bar viewing area that you would be welcome to use and watch the battle until the next session is ready to book-in.

We recommend calling us if you have a coupon or other offer to apply to your reservation. We have a No Refund policy and would not be able to provide a credit. We may offer you use of the credit to apply to weapons upgrade, a future reservation or a comp gift card.

We do not offer refunds on the day-of.

Please plan to arrive 15 minutes before your scheduled Battle Time. We’ll start promptly at the designated time. Late arrivals are okay and we will work to catch you up to your group, but the game time can’t be adjusted.

Our open to the public hours generally vary between fall/winter/spring and summer hours. We strive to be open when schools are closed for the summer, holidays, spring breaks, inservice dates, etc. We work to schedule events at nearly any time given advance notice and time to arrange appropriate staffing.

We recommend players wear athletic attire and soft-soled shoes. Closed-toed shoes are highly recommended.

We recommend that you call us for large group reservations. We offer group discounts for groups of 20 or more players and organized teams, scout troops, youth groups and others.

Our policy is to split groups of 4 or more players into 2 teams. If you have 3 or less players, we will work to have you on the same team if that is possible.

We’ve found through the school of hard knocks that having one group battle a different group or party results in animosity and hard feelings. You’ll find that zapping your family and friends is a lot of fun.

Yes, it is possible to change a reservation with advance notice as identified in our Terms & Conditions. We are flexible in rescheduling if life happens and you need to move to a different date / time. We do not offer day-of refunds.

Gift cards can be purchased on-line, over the phone or at our facility. In order to use it online just select the ‘Redeem Gift Card’ button and enter in your gift card information

Yes, we have a 2nd-floor lounge/viewing area. Guests can watch the action directly over Main Street, and players will move right around you. Watching is almost as much fun as playing.

Yes. You’re welcome to take pics/videos during your event. Just let us know if you would like to take a group photo at the end of your session.

No, each player uses only one gun per session. Our standard semi-automatic rifle is included with your admissions ticket. Unlike paintball rentals, our standard gun is very capable, fast and accurate. If you would like to change up your experience, you’re welcome to select an upgrade such as a sniper rifle, full auto, SMG, pistol, shotgun, etc. for an additional fee.

Silly string, glitter, confetti, TNT Pop Its, sparklers, stink bombs, balls or helium balloons, wall decorations, vapes, special candles that light up continuously or emit a lot of smoke.

The Event Room is $50 for 30 minutes.

Absolutely! Our facility does not have restaurant capabilities, but you are welcome to have food delivered or catered in for after your battle. We require the rental of an event room in order to have food brought in. We ask that our guests bring in their own paper products and utensils. We generally have a supply of emergency items to help out if needed. Cups are included with the purchase of pitchers of soda or water.

We do not allow carry in beverages as we do sell drinks on-site. If someone has an allergy or dietary restriction and requires specific drinks that we do not carry then an exception may be made for those individuals. Please call us to discuss if this is the case.

We ask that our guests bring in their own paper products and utensils. We generally have a supply of emergency items to help out if needed. Cups are included with the purchase of pitchers of soda or water.

Yes, we have refrigerator / freezer space available if you need it.

They are 32 inches wide by 8 feet long.

Yes, each room has multiple outlets for you to use.

We offer use of an event room for up to 30 minutes after the gaming session for $50. The room may be available earlier depending upon prior use, schedule, cleaning and set-up. Chairs, tables and table covers are included and we will clean up after your event. The room fee is included in our party packages.

Yes, our equipment is eye safe.  The term “laser tag” is a carryover from the 1980s. Our equipment does not use “lasers” and is completely eye safe. Our equipment uses infrared light to communicate, which is the same as your TV remote control unit. Infrared is safe and invisible and travels at the speed of light. This makes it extremely fast shooting.

All players are required to participate in our safety and orientation briefing which we refer to as our “Rules of Engagement”. These safety rules include such things as no running, no charging, no physical contact, no climbing on crates or boxes and no profanity. We want our guests and employees to be safe and have a fun and fair gaming experience.

Each session is led by a Field Marshal (referee) who conducts the safety briefing and facilitates the gaming experience and mission scenarios. Other Field Marshals provide assistance and ensure adherence to our policies.

The waiver must be completed by an adult using our on-line system. A parent or guardian must complete it for their minor child. It is their approval and basic contact information that we need.

No, A parent or guardian must complete it for their minor child.

No, you will only need to complete it once, the first time you come to Battle House and then it is stored in our system.

Battle House prides itself on the cleanliness of its facilities and equipment. We clean and disinfect all equipment after every use. Headbands are used once then laundered. Laser Tag guns are cleaned with disinfecting wipes after each use. Gun slings are cleaned after each use as well. You won’t find sweaty vests at Battle House. We clean the facility constantly, wiping down door handles, railings, gaming props, etc.

We generally recommend ages 8 and above. However 6 and 7 year olds can play but must be accompanied by an adult. We also recommend they play in our late morning and early afternoon sessions.

We HIGHLY recommend reserving your tickets in advance. Reservations can be made online, over the phone, or in-store, but game times DO sell out.

If you know the day and time you are looking to come out we recommend that you make your reservation even if you do not have an exact player count as our tickets are first come first serve.

We are happy to add tickets onto your reservation whenever you would like, even on the day of the event. But we can only add tickets if space is available.

To remove 3 or more tickets we require 7 or more days advance notice; and for 2 or less tickets we require 48 hours or more advance notice. Refunds for removed tickets would be issued at the conclusion of your reservation.

You can purchase individual tickets on-line or by giving us a call. When you arrive you will be assigned to your team, either Blue or Red, and will play with other Guests that have signed up for that session. We recommend that you introduce yourself to your new teammates. You’ll need each other to be successful.

For a Private session, we can accommodate groups of 100 or more depending upon the session structure.  Our largest group to-date was over 400 players with 1/2 hour battle sessions of 60 players each over the course of an entire afternoon.

The maximum number of players in our gaming arena at one time is 80.  However, we generally recommend that groups have 60 or less players in the arena as the quality of the experience may be different in groups of 60+.  For a Public session our maximum capacity is 55 players.

Yes, we would be thrilled to work with you.

Do you have “guests” that are not playing?  Don’t worry, our facility has capacity for over 300 people with our lounge and event areas.

Do you have “guests or players” with special needs?  Yes, we’ll work with you to make sure they feel part of the overall experience.

Do you want to change the length of the gaming session?   Yes,  just us know how long you would like to play?

Would you like to customize your mission selections?  Yes, we can tailor to your group.

Do you need additional time for meetings or relaxation in our lounge / event areas?  Yes, we can accomodate.

Are you interested in drink packages?  Yes, we offer soda, beer & wine packages.

Are you looking for scheduling off hours?  Yes, with some advance notice we can schedule nearly anytime of the day or night.

Yes, we can host your party on a weekday.  We generally have weekday open to the public sessions Wednesday through Friday.  During the summer we have additional sessions open to the public.  If you would like to schedule a weekday or weekend event outside of our normal business hours, we request at least 48 hours notice to arrange appropriate staffing.  Our hours of operation generally vary between fall/winter/spring and summer / holidays.

No, but we will happily take the payment in full to lock in your reservation, just like going to a concert and other entertainment venues.

No, you will need to give us a call and we’ll make your reservation with you.

We will work to catch you up to the other players.

It will depend on how much time remains for the session. If there is a good amount of time left in the session, and we have space available, we will get you into the game and offer a discount based on how much time is remaining.

Otherwise, we have a lounge / bar viewing area that you would be welcome to use and watch the battle until the next session is ready to book-in.

We recommend calling us if you have a coupon or other offer to apply to your reservation. We have a No Refund policy and would not be able to provide a credit. We may offer you use of the credit to apply to weapons upgrade, a future reservation or a comp gift card.

We do not offer refunds on the day-of.

Please plan to arrive 15 minutes before your scheduled Battle Time. We’ll start promptly at the designated time. Late arrivals are okay and we will work to catch you up to your group, but the game time can’t be adjusted.

Our open to the public hours generally vary between fall/winter/spring and summer hours. We strive to be open when schools are closed for the summer, holidays, spring breaks, inservice dates, etc. We work to schedule events at nearly any time given advance notice and time to arrange appropriate staffing.

We recommend players wear athletic attire and soft-soled shoes. Closed-toed shoes are highly recommended.

We recommend that you call us for large group reservations. We offer group discounts for groups of 20 or more players and organized teams, scout troops, youth groups and others.

Our policy is to split groups of 4 or more players into 2 teams. If you have 3 or less players, we will work to have you on the same team if that is possible.

We’ve found through the school of hard knocks that having one group battle a different group or party results in animosity and hard feelings. You’ll find that zapping your family and friends is a lot of fun.

Yes, it is possible to change a reservation with advance notice as identified in our Terms & Conditions. We are flexible in rescheduling if life happens and you need to move to a different date / time. We do not offer day-of refunds.

Gift cards can be purchased on-line, over the phone or at our facility. In order to use it online just select the ‘Redeem Gift Card’ button and enter in your gift card information

Yes, we have a lounge/viewing area. Guests can watch the action directly. Players will move right around you. Watching is almost as much fun as playing.

Yes. You’re welcome to take pics/videos during your event. Just let us know if you would like to take a group photo at the end of your session.

No, each player uses only one gun per session. Our standard semi-automatic rifle is included with your admissions ticket. Unlike paintball rentals, our standard gun is very capable, fast and accurate. If you would like to change up your experience, you’re welcome to select an upgrade such as a sniper rifle, full auto, SMG, pistol, shotgun, etc. for an additional fee.

Absolutely! Our facility does not have restaurant capabilities, but you are welcome to have food delivered or catered in for after your battle. We require the rental of an event space in order to have food brought in. We ask that our guests bring in their own paper products and utensils. We generally have a supply of emergency items to help out if needed. Cups are included with the purchase of pitchers of soda or water.

We do not allow carry in beverages as we do sell drinks on-site. If someone has an allergy or dietary restriction and requires specific drinks that we do not carry then an exception may be made for those individuals. Please call us to discuss if this is the case

Silly string, glitter, confetti, TNT Pop Its, sparklers, stink bombs, balls or helium balloons, wall decorations, vapes, special candles that light up continuously or emit a lot of smoke.

The event space is $50 for 30 minutes.

We ask that our guests bring in their own paper products and utensils. We generally have a supply of emergency items to help out if needed. Cups are included with the purchase of pitchers of soda or water.

Yes, we have refrigerator / freezer space available if you need it.

They are 32 inches wide by 8 feet long.

Yes, each room has multiple outlets for you to use.

We offer use of an event space for up to 30 minutes after the gaming session for $50. The event space may be available earlier depending upon prior use, schedule, cleaning and set-up. Chairs, tables and table covers are included and we will clean up after your event. The event space fee is included in our party packages.

All players are required to participate in our safety and orientation briefing which we refer to as our “Rules of Engagement”. These safety rules include such things as no running, no charging, no physical contact, no climbing on crates or boxes and no profanity. We want our guests and employees to be safe and have a fun and fair gaming experience.

Each session is led by a Field Marshal (referee) who conducts the safety briefing and facilitates the gaming experience and mission scenarios. Other Field Marshals provide assistance and ensure adherence to our policies.

Battle House is open to ages 7 and up.  For 6 year olds we require a parent to buy a ticket and play with them.  For those younger ages 10 and below we recommend the early game times in the morning or afternoon.

We do allow walk-ins at our set game times. Although we HIGHLY recommend you book in advance as game times do sell out. Reservations can be made online, over the phone, or in-store to guarentee your spot!

No, but we will happily take the payment in full to lock in your reservation, just like going to a concert and other entertainment venues.

We do not offer refunds on the day-of, but we will do our best to work with you to move your tickets to another day or time or credit your account with the balance.

Day-of refunds are not available.

Promotions or Special Offers are valid only for the date we indicate on the offer.

Special Offers cannot be combined with other Special Offers or discounts.

No exceptions will be made.

Please plan to arrive 15 minutes before your scheduled Battle Time preferably with waivers filled out in advance. We’ll start promptly at the designated time. Late arrivals are okay and we will work to catch you up to your group, but the game time can’t be adjusted.

We recommend players wear athletic attire and soft-soled shoes. Closed-toed shoes are highly recommended.

Absolutely! Our facility does not have restaurant capabilities but you are welcome to have food delivered or catered in for after your battle. We require the rental of an event room in order to have food brought in. We can also supply paper products such as plates, napkins, and utensils if you don’t want to bring your own.

Outside alcohol is not allowed. Any other beverages are welcome, though. We also have a variety of beverages available for purchase, INCLUDING BEER!

We happily provide paper products for your event!

We offer use of an event room for up to 30 minutes after the gaming session for $50. The room may be available earlier depending upon prior use, schedule, cleaning and set-up. Chairs, tables and table covers are included and we will clean up after your event. The room fee is included in our party packages.

Silly string, glitter, confetti, TNT Pop Its, sparklers, stink bombs, balls or helium balloons, wall decorations, vapes, special candles that light up continuously or emit a lot of smoke.