Battle House Waukesha

This position is responsible for properly reserving, scheduling, admitting and registering
customers into the gaming facility and recording essential customer information. This
position will obtain correct payment information and process entries into point of sale, credit
card and cash registry systems.


  • Obtains customer information ensuring completed registration information and
    Waivers of Liability and Release for each participant.
  • Markets services and products to customers and potential customers.
  • Keeps customers safe by following safety policies and procedures.
  • Properly obtain and enter payment information.
  • Maintain accurate records of payment transactions for gaming services, merchandise
    and beverages.
  • Enhances company reputation by accepting ownership for high levels of customer
    service and positive interactions
  • Develops and maintains admission guidelines by drafting, recommending, writing and
    updating changes to the Operations Manual.
  • Performs quality work within deadlines.
  • Assists with cleaning of the facility and equipment.
  • Other duties as assigned.


  • Customer service
  • Teamwork
  • People skills
  • Ability to communicate effectively to large groups
  • Documentation and processing skills
  • Ability to use company equipment, hardware, software and MS Office Products
  • Selling to customer needs
  • BASSET alcohol and food certification
  • High energy level
  • Dependability
  • Verbal communication
  • Job knowledge
  • Adherence to dress code

To apply for this job please visit