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Updated: September 1, 2026

Battle House Laser Tag, LLC (“Battle House,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have. It applies to all Battle House locations and this website.

Information We Collect

We collect information you provide directly to us, such as when you fill out a contact, booking-inquiry, or deals-signup form (name, email address, phone number, preferred location), or when you book a session, sign a waiver, or make a purchase through our booking platform.

We also automatically collect certain information when you visit our site, including your IP address, browser and device type, pages viewed, and how you interact with the site, through the analytics and advertising tools described below.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies, including:

  • Google Analytics and Google Tag Manager — to understand how visitors use our site.
  • Meta (Facebook) Pixel — to measure and improve the effectiveness of our advertising.
  • The Trade Desk and other advertising pixels — to deliver and measure relevant advertising across the web.
  • Google reCAPTCHA — to protect our forms from spam and abuse. Use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.

You can control cookies through your browser settings. Disabling cookies may affect how parts of our site function.

Bookings & Waivers (Roller)

Reservations, purchases, and liability waivers are processed through Roller, a third-party booking and event-management platform. Information you provide when booking a session or signing a waiver is collected and processed by Roller on our behalf, subject to Roller’s own privacy practices.

Text (SMS) Messaging Program

If you opt in to receive text messages from us, your phone number and related information are used to send you the messages described in our Text Terms & Conditions, which govern our SMS program in full, including message frequency, applicable rates, and how to opt out.

How We Use Your Information

We use the information we collect to operate and improve our website and locations, respond to inquiries, process bookings, send requested updates and promotional communications, measure and improve our advertising, and comply with legal obligations.

How We Share Information

We share information with service providers who help us operate our business — including our booking platform (Roller), analytics and advertising providers (Google, Meta, The Trade Desk, and similar vendors), and marketing/CRM tools (including automation services such as Zapier used to route form submissions). We do not sell your personal information to third parties for their own independent marketing purposes. We may also disclose information when required by law or to protect our rights, property, or safety.

Children’s Privacy

Our locations welcome guests of all ages, including children attending parties and events, but our website is intended for use by adults (parents, guardians, and group organizers) who book and manage visits on behalf of any minors in their party. We do not knowingly collect personal information directly from children through this website. If you believe a child has provided us with personal information without a parent or guardian’s involvement, please contact us so we can address it.

Your Choices & Rights

You may opt out of marketing emails at any time using the unsubscribe link in those emails, and opt out of text messages at any time by replying STOP, as described in our Text Terms & Conditions. Depending on where you live, you may have additional rights regarding your personal information under applicable state privacy laws. To exercise any of these rights, contact us using the information below.

Data Security

We use reasonable administrative and technical safeguards to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above reflects the most recent revision. Continued use of our site after changes take effect constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out through our Contact page.

What Our Customers Are Saying

Tory V

★★★★★

Such a unique and fun experience! Great for beginners or seasoned players. Friendly and helpful staff, cool setup — so much fun!

Sean Mick

★★★★★

Hoggard NJROTC had an amazing time. The staff is outstanding and we look forward to doing this again soon. Great place to go with a big or small group!

Cassandra Kelley

★★★★★

We had our daughter’s birthday party here and it was fantastic. Easy to book, all my questions were answered, and everything went smoothly. The staff was really friendly and made it fun. A great experience!

Dillon Shanks

★★★★★

My buddy and I wanted something fun to do while in Wilmington. Being military, we were curious about tactical laser tag — and we had an absolute blast. Great games and teammates we could laugh with. Super fun place.…

Alan Rosenhan

★★★★★

Very good experience. We brought in a church group and Battle House took care of us from beginning to end. They were patient with rambunctious kids, offered a variety of fun games, and had easy-to-use equipment. Not a…

Maria Kordit

★★★★★

We had a group of 15 for my husband’s birthday — a whole group of military men — and they had a blast! The Battle House crew is super nice, professional, and accommodating. The games were super fun and quite the…

Michelle Brown

★★★★★

The most amazing laser tag team-building experience ever! The staff was great and facilitated the best team activity I’ve participated in. From sign-up to payment to gameplay, everything was smooth. Highly recommend for…

Darlene Boettin

★★★★★

From my first inquiry, the team was incredibly responsive and helpful. Booking was easy, check-out was simple, and the staff was warm, enthusiastic, and professional. They made sure every child felt included, handled…

Krista Labno

★★★★★

We’ve always loved Battle House Laser Tag. We’ve been coming a couple times a year for over 10 years. It’s a great place for teens to interact with adults — and a great workout.

Vanessa Davidson Hacker

★★★★★

We just finished hosting an 8th birthday party at Battle House and everything was awesome. The staff was incredibly involved, took charge of the kids, and made it so fun. The party room was convenient, and the adults…

Nicole Sanders

★★★★★

Battle House is a great spot in Wilmington for both teens and adults. It's fun, interactive, and perfect for groups of all ages. We especially loved it as a team-building activity—it’s a fantastic way to bring people…

Patrick W.

★★★★★

My friends and I love it here. We are 28-35 years old and every one of us couldn’t stop talking about our time here. You get to play multiple different game modes, such as rescuing a dummy doll, diffusing a bomb, king…